{"id":23110,"date":"2024-10-07T07:00:00","date_gmt":"2024-10-07T06:00:00","guid":{"rendered":"https:\/\/yavin.com\/blog\/?p=23110"},"modified":"2024-11-19T11:08:05","modified_gmt":"2024-11-19T10:08:05","slug":"etudedecas-baofamily-yavin-zelty","status":"publish","type":"post","link":"https:\/\/yavin.com\/blog\/restaurant\/etudedecas-baofamily-yavin-zelty\/","title":{"rendered":"Etude de cas : La Bao Family se d\u00e9veloppe en France"},"content":{"rendered":"\r\n\r\n\r\n

Fond\u00e9e il y a pr\u00e8s de cinq ans par C\u00e9line Chung et Billy Pham, la Bao Family<\/a> compte d\u00e9sormais six restaurants \u00e0 travers le pays. Initialement implant\u00e9e \u00e0 Paris avec quatre \u00e9tablissements, la cha\u00eene s’est r\u00e9cemment \u00e9tendue avec l’ouverture de deux nouveaux restaurants cette ann\u00e9e : l’un \u00e0 Paris et l’autre \u00e0 Marseille. Les fondateurs poursuivent un objectif clair : partager leur h\u00e9ritage culturel et \u00e9motionnel \u00e0 travers la gastronomie, tout en d\u00e9construisant les st\u00e9r\u00e9otypes li\u00e9s \u00e0 la culture chinoise. “Le meilleur moyen de toucher le c\u0153ur, c’est par l’estomac”, affirme C\u00e9line Chung.<\/p>\r\n\r\n\r\n\r\n

\r\n
\"\"<\/figure>\r\n<\/figure>\r\n\r\n\r\n\r\n

\u00a0<\/p>\r\n\r\n\r\n\r\n

Bao Family : Un concept unique aux ambiances asiatiques<\/strong><\/h2>\r\n\r\n\r\n\r\n

Principalement sp\u00e9cialis\u00e9e dans les cuisines chinoise et hongkongaise, la Bao Family emploie aujourd’hui pr\u00e8s de 200 personnes \u00e0 travers l’ensemble de ses \u00e9tablissements, accueillant ainsi pr\u00e8s de 1 500 clients par jour.<\/p>\r\n\r\n\r\n\r\n

Yavin<\/a> : Une solution d\u2019encaissement adapt\u00e9e<\/strong><\/h2>\r\n\r\n\r\n\r\n

Le choix de Yavin pour les encaissements au sein des diff\u00e9rents \u00e9tablissements de la marque s\u2019est impos\u00e9 naturellement aux fondateurs. Gr\u00e2ce \u00e0 ses terminaux de paiement de derni\u00e8re g\u00e9n\u00e9ration, compatibles \u00e0 la fois avec la 4G et le Wi-Fi, les serveurs peuvent continuer \u00e0 encaisser les clients en toutes circonstances. De plus, avec un acc\u00e8s \u00e0 un back office ultra-complet, le si\u00e8ge du groupe peut analyser les donn\u00e9es d’encaissement de chaque \u00e9tablissement pour optimiser leur efficacit\u00e9. Cet atout est essentiel pour une marque en pleine expansion, soucieuse de continuer \u00e0 offrir un service de qualit\u00e9 \u00e0 sa client\u00e8le.<\/p>\r\n\r\n\r\n\r\n

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Obtenir une offre<\/a><\/div>\r\n<\/div>\r\n\r\n\r\n\r\n

\u00a0<\/p>\r\n\r\n\r\n\r\n

Par ailleurs, le choix de Yavin s’est \u00e9galement impos\u00e9 gr\u00e2ce \u00e0 sa compatibilit\u00e9 avec le logiciel de caisse Zelty<\/a>, qui simplifie la gestion des commandes et des encaissements sur tous les appareils des \u00e9tablissements.<\/p>\r\n\r\n\r\n\r\n

Zelty<\/a> : Un logiciel de caisse ultra-complet<\/strong><\/h2>\r\n\r\n\r\n\r\n

Avant l’impl\u00e9mentation de Zelty, Bao Family rencontrait de nombreux probl\u00e8mes techniques, notamment des difficult\u00e9s d’interconnexion entre les diff\u00e9rentes solutions digitales, ce qui perturbait le service et r\u00e9duisait l’efficacit\u00e9 op\u00e9rationnelle. L’absence de centralisation des donn\u00e9es compliquait la gestion quotidienne, rendant l’analyse et la prise de d\u00e9cisions strat\u00e9giques difficiles, notamment pour les directeurs de restaurant. En adoptant Zelty, Bao Family a pu surmonter ces obstacles gr\u00e2ce \u00e0 des API ouvertes et des int\u00e9grations test\u00e9es, permettant de construire un syst\u00e8me d’information sur mesure. Depuis, l’entreprise n’a plus subi de ralentissements li\u00e9s \u00e0 ses outils digitaux, ce qui a consid\u00e9rablement am\u00e9lior\u00e9 la gestion des op\u00e9rations et la prise de d\u00e9cisions.<\/p>\r\n\r\n\r\n\r\n

Bao Family : Pourquoi avoir choisi Yavin et Zelty ?<\/strong><\/h2>\r\n\r\n\r\n\r\n

Le choix de la Bao Family de se tourner vers les terminaux de paiement Yavin et le logiciel de caisse Zelty repose en grande partie sur leur interconnectivit\u00e9. En effet, les TPE Yavin int\u00e8grent directement Zelty, ce qui constitue un atout majeur pour les \u00e9quipes de la Bao Family. Cette int\u00e9gration simplifie le service en salle en centralisant toutes les transactions sur l\u2019ensemble des appareils. De plus, l\u2019ergonomie des deux solutions facilite une prise en main rapide et efficace par les employ\u00e9s, ce qui est particuli\u00e8rement pr\u00e9cieux dans le secteur de la restauration o\u00f9 le turnover est souvent \u00e9lev\u00e9. Enfin, un autre avantage significatif de ces deux solutions r\u00e9side dans leurs back-offices respectifs, qui offrent une visibilit\u00e9 accrue sur les commandes et les encaissements, permettant de suivre les \u00e9volutions de fr\u00e9quentation et de consommation dans les diff\u00e9rents \u00e9tablissements.<\/p>\r\n\r\n\r\n\r\n

Bao Family : Quel bilan depuis l\u2019adoption de ces solutions ?<\/strong><\/h2>\r\n\r\n\r\n\r\n

Fortement orient\u00e9e vers le num\u00e9rique et les nouvelles technologies, la Bao Family se d\u00e9clare tr\u00e8s satisfaite de sa collaboration avec Zelty et Yavin. Zelty a permis de r\u00e9soudre les probl\u00e8mes r\u00e9currents de r\u00e9seau et de connectivit\u00e9 rencontr\u00e9s pendant les services, tout en fournissant une analyse statistique qui faisait auparavant d\u00e9faut. De son c\u00f4t\u00e9, Yavin a conquis Bao Family gr\u00e2ce \u00e0 plusieurs \u00e9l\u00e9ments cl\u00e9s : un back office offrant un acc\u00e8s constant \u00e0 l\u2019historique des transactions, des terminaux de paiement ergonomiques, et des tarifs d\u00e9fiant toute concurrence compte tenu des services inclus.<\/p>\r\n\r\n\r\n\r\n

Conclusion : Yavin & Zelty, une association tout-en-un<\/strong><\/h2>\r\n\r\n\r\n\r\n

Gr\u00e2ce \u00e0 l’int\u00e9gration de Zelty et Yavin, Bao Family a su apporter une innovation significative dans le secteur de la restauration, en garantissant \u00e0 ses clients une exp\u00e9rience sans accroc tout en am\u00e9liorant ses processus internes. Bao Family repr\u00e9sente ainsi une approche contemporaine de la restauration, o\u00f9 la technologie vient soutenir la tradition culinaire tout en r\u00e9pondant aux attentes des clients.<\/p>\r\n\r\n\r\n\r\n

\r\n
Obtenir une offre<\/a><\/div>\r\n<\/div>\r\n","protected":false},"excerpt":{"rendered":"

Bao Family : Restaurant Gros Bao<\/p>\n","protected":false},"author":23,"featured_media":23112,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false},"categories":[104,188,186,187,731],"tags":[779,736,50,791],"acf":[],"yoast_head":"\nBao Family : Yavin et Zelty au service de l'innovation<\/title>\n<meta name=\"description\" content=\"Yavin & Zelty pr\u00e9sente la Bao Family : un concept unique aux ambiances asiatiques et \u00e0 la pointe de la technologie.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/yavin.com\/blog\/restaurant\/etudedecas-baofamily-yavin-zelty\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bao Family : Yavin et Zelty au service de l'innovation\" \/>\n<meta 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